ICT Manager Jobs. LVCT Health NGO
ICT Manager Job at LVCT Health


LVCT Health is an established Kenyan NGO that utilizes research to inform policy reform advocacy and strengthen HIV service delivery. We optimize our impact on the HIV/AIDS response by building capacity of partners and pay special attention to vulnerable groups and populations with special needs.
We are looking for dynamic Kenyans, well qualified and motivated individuals to fill the following vacant positions
Position: ICT Manager – ICT/LVCT/09/2016
Reporting TO: Operations Director
Location: Nairobi
Job Purpose
  • To provide strategic leadership in information and communications technology to the organization. Core duties include analyzing systems and processes; hardware and software maintenance; training, consultation and ensuring maximum access to and implementation of technology services and resources.

ICT Manager Job Key Tasks & Responsibilities

  • Develop and implement policies and procedures for electronic data processing and computer systems operations and ensure adherence.
  • Manage the acquisition, installation and maintenance of the local area network (LAN) hardware and software
  • Manage the information systems, staff and consultants to design, develop, implement, operate and administer computer and telecommunications software.
  • Provide leadership in the use of modern software in presentation of reports at organizational meetings with staff and other parties.
  • Troubleshoot workstations, network operating system, software applications, phones, copiers and other related technologies
  • Familiarity with all hardware, software and Windows operating systems (server 2008 R2) Mac Operating systems (OS X 10.11 EL Capitan or later)
  • Ensure compliance with all software licensing agreements and track software versions
  • Provide orientation to new users of existing technology and train staff
  • Provide leadership in managing information sharing platforms e.g. shared folders and give recommendations about accessing information and support
  • Performs routine preventive maintenance on hardware and software
  • Maintain current and accurate inventory of computer hardware, software and IT resources.
  • Design, develop, maintain and update the organization website and intranets. Update and improve the website, add new functionality and improve user ability to maintain website without technical support.
  • Manage network operations to include connectivity problems, installing and maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; performing backups and restorations, input and maintain IP addresses etc.
  • Make recommendations about purchase of technology resources
  • Maintain log and/or list of required repairs and maintenance
  • Ensure security of data and information including installation of updated anti-virus software, mitigation and documentation of security risks.
  • Implements, maintains and administrates databases
  • Provides technical supervision of IT staff, updates and evaluates the performance of IT staff.
  • Work closely with Monitoring and Evaluation team to design, set up and maintain routine and evaluation database(s).
  • Monitor data back-up and recovering procedures
  • Develop database utilities and automated reporting
  • Evaluate and recommend new database technologies
  • Manage and supervise ICT staff

Requirements for ICT Manager Job

  • Master’s degree in IT. A Bachelor’s degree will be considered with requisite skills and experience
  • Minimum 5 year’s hands on experience in Microsoft windows, server installations, configurations and active directory
  • Experience with backup systems and in developing databases
  • Advanced computer proficiency with advanced skills in at least two of the following applications or systems: Microsoft SharePoint, SPSS, EPI
  • Info, Microsoft Access and Excel, PHPLinux, Oracle
  • Ability to analyze, troubleshoot, support, and implement technical solutions at all levels
Interested and qualified candidates are invited to submit their applications and CV along with contacts of three referees, Salary history and expectations to recruitment@lvcthealth.org clearly indicating the position applied for, reference number and desired location on the subject line. Applications should reach us NOT later than October 12, 2016

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