Assistant IT Manager– Medical Insurance Systems
Purpose- This role is responsible for maintaining and ensuring availability, reliability and continued suitability of business application systems used within medical division
IT Medical Insurance Job Primary Responsibilities
- Performing thorough Root Cause Analysis (RCA) for the errors and changes in the target Application Systems within the Group and recommending/implementing the best solutions – adhoc and on-going basis;
- Analyzing report requirements, designing and developing the required reports for the target Application System;
- Planning and conducting training on new developments in Reports, System releases, fixes and patches for the Target Application Systems;
- Conducting requirements gathering/proactively identifying needs/opportunities; carrying out analysis and translating user requirements to technical documents to be used in system acquisition and enhancement;
- Planning and performing regular health checks and Security Audits on the target Application Systems and databases within the Group;
- Responsible for Disaster Recovery including system-wide backups and periodic restorations and testing for target system;
- Documenting procedures, processes and user manuals for reference within the department and the organization;
- User administration which involves new user setup, access/permission rights – add, modify & revoke.
- Liaising with the vendors on an ongoing basis for speedy resolutions of system problems
- Managing the testing and implementation of systems upgrade, releases an patches as well as new technology solutions for the medical division
- Ensure quality assurance Medical insurance systems at all times and report to GCIO any branches of quality standards
Academic Qualifications for IT Medical Insurance Job
- Bachelor’s degree in Computer Science, Information Technology or any other related field.
- MCSD / OCA
- Project Management
- At least 4 years relevant experience
- Experience with BI tools will be an added advantage
- Software development and programming skills
- System analysis skills
- Communication and interpersonal skills
- Training Skills-Ability to train non-technical users on ICT systems
If you wish to apply for this position, please email a detailed CV and cover letter to recruitment@apollo.co.ke demonstrating why you would be the ideal candidate against the stated roles, responsibilities, knowledge, experience, and personal competencies. The deadline for applications is 3rd October 2016.
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